Overnight crews will being working 12-hour shifts starting at 10:00 p.m. Approximately 50-60 vehicles will be deployed throughout the city to monitor conditions and treat streets overnight. All trucks will be equipped with tire chains and a rock salt and liquid calcium chloride mixture. Emergency routes and primary roads will receive immediate attention and treatment.
Due to the hazardous conditions that result from freezing rain, city officials encourage all residents to stay indoors and off of the roads, if possible. If it’s absolutely necessary to commute during or immediately following the weather event, residents should exercise extreme caution while walking and driving. Public Safety officials urge commuters to drive slowly, maintain and extra distance between vehicles on the road and allow for extra time when traveling to your destination. Snow and ice should be removed from vehicles to ensure clear visibility while driving.
Regular Saturday morning Environmental Services refuse collection has been postponed until Sunday morning.
Winter Storm Levels & 311 Response Center
The Department of Public Works classifies storm conditions into Winter Storm Levels. Levels determine the required response timeframe for a given snowstorm. Based on the Storm Levels, it will be expected that all streets will be serviced with clearly defined response times.
Depending on the severity or level of the weather event it can take up to 48 hours to treat the streets with salt and/or calcium chloride after a snow/ice event.
- Level 1 Event (1 – 3″): Crews have 24 hours after the storm has ended to treat streets.
- Level 2 Event (3 – 6″): Crews have 32 hours after the storm has ended to treat streets.
- Level 3 Event (6 – 10″): Crews have 48 hours after the storm has ended to treat streets.
- Level 4 Event (> than 10″): Calls will not be taken until weather event drops to a Level 3 (6-10″).
Residents should contact the 311 Response Center if a street is not treated within the designated timeframe following a storm. The 311 response center is open 7 a.m. – 7 p.m. M-F for non-emergency concerns or inquiries, such as reports of downed trees or water main breaks.
Residents are reminded to visit the Snow Resource Center for all weather related information.